We want you to be confident about the way we handle privacy on our website. We take your online privacy very seriously.

If you contact us through the website or sign up to our newsletter, we’ll keep your contact details safe and we won’t share them with organisations other than Big Green Week (Love the Future CIC). Your contact details will only be used for the purpose stated – for example, signing you up to our mailing list or sending you communications about Big Green Week. Our mailing list is powered by Mailchimp and you are free to unsubscribe at any time.

Website statistics and analysis

We use Google Analytics to collect information about the places people visit on our website. This completely anonymous information to help us understand which areas of our website are popular and which we need to improve.

Google Analytics will store a small piece of information on your computer called a cookie. These cookies do not contain any personal information about you. If you’d like to know more about cookies and how to delete them, have a read of the All about cookies website.

Information security

We have security measures in place to protect the information under our control from loss, damage or alteration.

Legal – Terms of Use

By downloading or using Big Green Week (‘the Content’) you agree to be bound by the terms set out below (‘the Syndication Terms’). These Syndication Terms may be updated by us from time to time. Your download and/or use of the Content indicates your agreement to the following Syndication Terms.

  1. All title, ownership rights and intellectual property rights shall remain the property of Big Green Week.
  2. You shall not claim any exclusivity in relation the content or in relation to its association with either.
  3. You shall not claim or imply any Big Green Week endorsement of the user or its business activities.
  4. You may not directly or indirectly charge users specifically for accessing the Content or otherwise commercialise the Content, nor attempt to re-sell the Content in any way.
  5. Big Green Week will take all reasonable steps to ensure the accuracy of the Content but we do not guarantee that it will be free from error.
  6. We will not be liable in any circumstance for any loss of profits, anticipated savings, contracts, goodwill or business opportunities on your part arising from your use or expectation of Big Green Week materials.
  7. You shall not use the Content to bring Big Green Week into disrepute.
  8. You shall have acceptable security for the Content you host to prevent unauthorised alterations (e.g. hacking).
  9. You warrant to Big Green Week that:
  10. (i) you have fully complied with, and shall continue to comply fully with, all applicable laws and regulations;
  11. (ii) your website shall contain no material which is libellous, defamatory, pornographic, obscene or which brings Big Green Week into disrepute, or which is in breach of any third party intellectual property rights.
  12. You hereby agree to indemnify, hold harmless and defend Big Green Week in respect of all damages, costs and expenses, including reasonable legal fees and litigation expenses, arising out of or as a result of any breach of the Syndication Terms or otherwise in connection with your use of the Content.
  13. Big Green Week may restrict, suspend or terminate your use of the Content at any time without liability.
  14. Should you receive any enquiries which relate to Big Green Week or the Content you should promptly refer such enquiries to: Luke Purdye (Big Green Week) via

Finance Process 

For events with paying tickets vended through the Big Green Week website. The finance process is as follows:

  1. When an attendee purchases a costed ticket through the Big Green Week website, our payment provider, Paypal, applies a 1.4% + 20p administration fee per transaction (not per ticket). This fee is levied onto attendees, appearing as an additional cost in the checkout stages of the purchase. The fee will not be deducted from event host ticket revenue.
  2. We recoup and retain ticket revenue as we sell tickets for your event. This money is stored securely in the Big Green Week bank account. BGW retain ticket revenue until after the event has taken place. This ensures that we are able to refund attendees in the event that a paying event is cancelled.

Refunds & Cancellations

  1. In the event that a paying event is cancelled, we will refund all event attendees the full ticket price, not the

In the event that a paying Big Green Week event vended through the Big Green Week website is cancelled with prior notice (more than one hour prior to event), we will refund all ticket holders for that event the full ticket price, excluding the 1.4% + 20p payment provider administration fee. We will not refund ticket holders if the event is cancelled once it has started.

Third Party (Event Hosts) Liability

Event organisers are responsible for all financial and legal aspects of contracts/bookings for your event, as well as ensuring you have applied for any required permissions, event licenses and health and safety planning and insurances, etc.

In addition, while nothing in this document limits our liability for losses which cannot be legally excluded by Big Green Week, we shall not be liable to any organising partner or any other party with whom we contract (either verbally or in writing), whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with this agreement for loss of profits, loss of sales or business, loss of agreements or contracts, loss of anticipated savings, loss of or damage to goodwill, loss of use or corruption of software, data or information, any indirect or consequential loss whatsoever.

As part of due diligence, we recommend all event hosts complete a risk assessment for their event and an event management plan. Event organisers are advised that they are liable for any injury to persons at your event, or damage to property. Event hosts are also responsible for identifying and mitigating any risks associated with your event.

Please note, event hosts are also advised the following:

It is good practice to begin an event, or provide in pre-event comms, a summary of your housekeeping: state whether you expect any fire drills to take place, where bathrooms and fire exits are located and where the evacuation point is in the event of an emergency. As event organiser, it is your responsibility to prevent and mitigate all risks at your event, including fire. If you are renting a venue, the venue staff should give you a fire safety induction prior to the event, provide details of maximum capacity and a summary of facilities and their location. It is recommended that a suitably trained first-aider be present at your event.